Thanks for purchasing our products at imusthaveone.com
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
To start a return, you can contact us at firstname.lastname@example.org
The Buyer is responsible for the return shipping of the product/s.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer service team at email@example.com
At imusthaveone.com our goal is to offer you the best shipping options. Our current shipping zones are Australia, Belgium, France, Germany, Italy, Netherlands, New Zealand, Spain, United Kingdom, and USA with a view of this expanding in the near future. We deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times
The time frame for order delivery is divided into two parts:
Processing time: We verify your order, tailoring, quality check and packaging. All orders are aimed to be addressed within 1 to 3 days of the order being confirmed.
Shipping time: This is the time taken for items to be shipped from our warehouse to the destination address. Delivery usually takes about 15–30 business days. Please note, that due to the current pandemic, this may vary. However, we are trying our upmost best to keep this to a minimum.